At HEATHFIELD WEAR LTD, we are committed to providing a secure, transparent, and convenient shopping experience. Please read our Payment Policy carefully before making a purchase.
1. Accepted Payment Methods We accept the following payment methods:
Major credit and debit cards (Visa, Mastercard, American Express, etc.)
Secure online payment platforms powered by Stripe
Other approved payment methods displayed at checkout
All payments are processed in British Pounds (GBP) and completed securely through our payment provider.
2. Payment Security Your payment information is protected using industry-standard encryption. We do not store full card numbers on our servers. All transactions are monitored for fraud and unauthorized activity.
3. Order Confirmation Once your payment is successfully processed, you will receive an order confirmation email with:
Order number
Payment details
Shipping information
Estimated delivery date
Please check your email inbox (and spam folder) for the confirmation.
4. Shipping and Delivery Orders are typically processed within 1–3 business days. Delivery times vary depending on your location:
UK standard shipping: 3–7 business days
International shipping: 7–21 business days
Tracking information will be provided once your order has shipped.
5. Refunds and Cancellations We understand that sometimes things don’t go as planned. Our refund and cancellation policy is as follows:
Orders can be canceled within 24 hours of purchase
Refunds are processed to the original payment method within 5–10 business days after approval
Items must be returned in unused, unworn, and original condition for a full refund
Shipping fees are non-refundable unless the item is defective or the wrong product was sent
For detailed instructions, please refer to our Refund & Return Policy.
6. Contact Information For any questions regarding payments, orders, or refunds, please contact us:
